In an improvisational scene we’re always speaking and working with each other to make the scene as good as it can be. We do that by working together and constantly asking ourselves two basic questions, “what does the audience (our customers) need?” and “what do the other actors (our coworkers) in the scene need?” As an improviser, being driven by these two questions is what helps us improve and be our best. If the scene is funny, everyone gets credit, which is a truly motivational concept. The net result is that when you help your customers and your business, you get to bask in the limelight. That’s our secret to success. It’s not based on pay. It’s not based on a titular promotion. It’s a culture that promotes positive cooperation.

It starts by understanding how to use two very simple words: Yes, And

Once your business, company or organization starts to embrace the meaning and speaking those two words you’ll start to see a communications and culture shift that is:

• Positive
• Communicative
• Collaborative
• Agile

And that’s it. Two simple words. Sounds easy, right? But like a freight train, it’s tough to get a business that’s set in its ways to change its direction. That’s why we’ve created a specific, step-by-step program that we can use to change your culture from a negative, “no, but” culture to an affirmative, “yes, and” culture over the period of one year. And we can show you (and any bean counters you’d like to invite) measurable results every step of the way.